Announcement of Full-time Staff Opening
Position: Director of Client Solutions
Position Type: Administrative
Description of Position:
The Director of Client Solutions reports to the Executive Director of the Workforce and Professional Development Institute. Primary responsibilities include:
• Leadership and direction for the full-time and part-time staff of Client Solutions.
• Overseeing all Client Solutions’ business relationships with Lake County corporations and public sector organizations.
• Interviewing, selecting, training, motivating, and evaluating assigned personnel, including account executives, contracted instructors, and consultants.
• Planning, apportioning, and directing employees and contracted employees’ work; managing the creation and delivery of innovative market-ready programs to meet the needs of Lake County and state-wide Global Corporate College client organizations.
• Providing oversight in the organization and coordination of the various elements associated with training/services delivery.
Qualifications Required:
- Masters degree with five (5) years of related experience.
- Ability to perform responsibilities and duties in a fast-paced, entrepreneurial environment.
- Ability to provide administrative and professional leadership and direction for the department.
• Excellent project management, organizational, communication and writing skills.
• Ability to work within a team environment.
• Instructional design, training or organizational development experience.
• Experience in marketing and sales of educational or performance improvement services to industry.
• A valid driver’s license; must be able to use his/her personal automobile to perform work-related duties.
• Proficiency in MS Office products.
Qualifications Desired:
• Five (5) years of experience in business to business sales.
• Experience delivering instructor-led training in a corporate setting.
• Proficiency in Contact Management software.
• Experience developing and maintaining multiple long-term client relationships with Fortune 1000-level companies.
Salary/Hours:
This is a full-time, twelve (12) month administrative position with a liberal fringe benefits package. The minimum starting salary for this position is $51,530. Salary is commensurate with education and experience.
Benefits:
Benefits include, but are not limited to:
• Paid employee medical, dental, and vision insurance.
• Paid base life insurance.
• Paid vacation, health, personal, and special emergency leave.
• Tuition waiver for employee and eligible dependents.
• Tuition reimbursement for employee to a maximum of $5,000 per year.
Application Procedures and Deadline:
For full consideration, applicants are expected to submit a completed application form, current resume, cover letter, three (3) letters of recommendation, and copies of transcripts of all degrees by November 13, 2009.
Contact the Human Resources office via any of the following: College of Lake County; Human Resources Office; 19351 W. Washington St.; Grayslake, IL 60030-1198 (mail); (847) 543-2065 (voice); (847) 223-0134 (TTY); (847) 543-3065 (fax) and jobs@clcillinois.edu (email).
PLEASE BE ADVISED!!
- To be considered for initial review, candidates must ensure that all required application materials be submitted to the Human Resources Office on or prior to 4:30 p.m., on the closing date. It is the applicant’s responsibility to ensure that all application materials are submitted by the deadline. Late application materials will not be considered for the first round of the application review process.
- Foreign transcripts must include a U.S. evaluation and translation.
- All application materials submitted for an employment opportunity become the property of the College of Lake County. Submitted application materials will not be returned, copied or considered for other openings.
The College of Lake County is an equal opportunity employer and has a strong commitment to the principle of diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women, and people with disabilities.
Conflict of Interest Policy:
The College of Lake County shall not employ members of the same immediate family or household in any positions that involve direct or indirect lines of supervision or in any capacity that would involve a conflict of interest. Members of the immediate family are defined as mother, father, foster parents, spouse, son, daughter, brother or sister, or other person inhabiting the same living quarters other than as a tenant. Any employee's position or actions may be modified in order to avoid conflict of interest under this policy. A conflict of interest shall be deemed to exist when an employee initiates or participates in decisions which involve a direct individual benefit (initial employment or appointment, retention, promotion, salary, leaves of absence, etc.) to his/her immediate family members employed by the College of Lake County. The Board of Trustees will not initiate employment of anyone who is a member of the immediate family or household of any member of the Board of Trustees, the College President, and the Vice Presidents. This policy cannot be used to preclude the continuance of any conditions existing prior to the adoption of this policy.
About the College:
The College of Lake County is a large diverse district serving the third largest population in the Illinois community college system with 713,000 residents who live in more than 50 demographically distinct communities.
The college spans 442 square miles of Lake County, located halfway between Chicago, Illinois and Milwaukee, Wisconsin. The 28,000 businesses in the District include nine national corporation offices. Lake County is also home to premier cultural, entertainment and recreation attractions, including 75 inland lakes, extensive forest preserves, Great Lakes Naval Station and Museum, the Genesee Theater, Ravinia Summer Music Festival, and Marriott Lincolnshire Theatre.
The college has a diverse student body of nearly 18,000 students in credit programs. In the spring 2009 semester, 49 percent were enrolled in baccalaureate/transfer programs and 38 percent career programs. Fifty-three percent of students were aged 24 or under, and 39 percent of students were members of a minority group.
With an operating budget of $83.2 million, the college is a major employer in the community with a workforce that includes 214 full-time faculty members, more than 700 part-time faculty members, and more than 500 full-time administrative and staff positions.
The college has three campuses: Grayslake (the largest), the Lakeshore campus in Waukegan and the Southlake campus in Vernon Hills. Providing a wide range of educational choices, the college offers five associate degrees to prepare students for baccalaureate completion and over 170 career program associate degrees and certificates that lead to direct employability. The college also offers programming in adult and continuing education, business and industry services, and community outreach. Classes are offered in an online format and in a number of traditional formats.
The college is known for its excellent programs, services, and participation in community problem-solving efforts. For example, the college recognized the need for baccalaureate completion and supported the establishment of a University Center to provide bachelor’s and graduate program options locally. The University Center facility is located on the Grayslake campus and operates a satellite facility at the College of Lake County Lakeshore campus.
The college is accredited by the Higher Learning Commission and is a member of the North Central Association.