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The following course information is effective for the Spring 2018 term.

LTA 230 Library Public Services

This course provides an overview of the principles and practices of providing public service to patrons in all types of libraries. It explores access services functions including circulation, interlibrary loan, reserves, collection maintenance, and library security. Students will also learn the basic concepts of user privacy, customer service, interpersonal relations, team work, and communication.

Prerequisite: LTA 121 (C or better)

Typically Offered: Offered fall only

Offered Spring 2018: No

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