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The following course information is effective for the Spring 2018 term.

PPRO 1 Management Boot Camp

Enhance your management skills through this course for supervisors, managers, and emerging leaders. Discover the keys for effectively managing your employees, how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC® personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.00

PPRO 3 Managing Generations in the Workplace

Get an understanding of managing workers in different generations in the workplace and what motivates each generation at work, what incentives they respond to, and what messages they value. Come explore these unique generational characteristics then identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.

This is an instructor-led, online course that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847)543-2615 or email professionalworkshops@clcillinois.edu

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.00

PPRO 4 Business Management Certificate

Enhance your management skills through this program for supervisors, managers and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees and increase your effectiveness. Learn collaborative skills that are essential to help harness the energy of groups and teams for maximum performance and productivity. Finally, get the keys to manage different generations in your workplace. Discover what motivates each generation at work, what incentives they respond to and what messages they value. The certificate includes the following courses: Management Boot Camp, Collaborative Management and Managing Generations in the Workplace.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.00

PPRO 18 Extraordinary Customer Service

Transform your customer service into something extraordinary, gain more repeat business and improve your bottom line. Extraordinary customer service comes from focusing on the few essential elements that yield big results. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.00

PPRO 19 Customer Service Series

The customer service series combines the two classes Keys to Customer Service and Extraordinary Customer Service at a discounted price. Learn to improve your customer service skills to enhance your career skill set, improve productivity and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.00

PPRO 25 Fundamentals of Supervision

Supervision is not a responsbility to be taken lightly and yet many people find themselves in the position with little or no advance preparation. In this workshop, you will be provided with an overview of the “people” skills required of successful supervisors. Topics covered include motivation, problem solving, performance management, successful meetings, harassment in the workplace and legal/organizational concerns.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.00

PPRO 51 Creating Cell Phone Apps for your Business

Cell phone apps are the latest way smart businesses are reaching their customers. Smart organizations are investing in building cell phone apps for their businesses. We will provide you with step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms. The course is ideal for those who want to understand how smartphone applications can be inexpensively built, and also for technical users who want to understand how to quickly deploy smartphone applications.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.00

PPRO 85 Essentials of Project Management

Does your organization struggle with delivering projects on-time and on-budget? Would you like to help your teams work together to deliver projects more reliably? Perhaps you’re interested in pursuing certification as a Project Management Professional (PMP)? Join us for our Essentials of Project Management Workshop. This two-day, hands-on session, led by a certified PMP, will give you practical insights on how to deliver your projects more reliably. In addition, you will qualify for 14 PDUs toward your project management certification.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    1.00

PPRO 86 Advanced Project Management

Seasoned project managers are asked to successfully deliver despite increasing complexity. Our Advanced Project Management workshop is designed to go beyond the essentials of basic project planning. Based on the Project Management Institute’s (PMI®) PMBOK® Guide, you will get in-depth instruction on more advanced topics such as earned value, procurement management, stakeholder relationship management, quality management, and team leadership. Taught by a certified Project Management Professional (PMP®), you will get practical insights on advanced topics that will help experienced project managers improve project outcomes.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    1.00

PPRO 87 Project Management Professional (PMP) Exam Prep

Join us for this intensive, one-day session designed to get you on the path to achieving your goal of becoming PMP certified. What should you focus on? What are some tips to keep in mind to help answer the tough questions? You will leave this session with everything you need to prepare for passing the exam. Comprehensive study material is provided including a hard copy of the Project Management Body of Knowledge (PMBOK® Guide), a top rated exam preparation book, and a CD that provides a simulated exam testing experience. The session is facilitated by a certified PMP with experience helping people prepare and pass the certification exam worldwide.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.50

PPRO 88 Project Management Professional Series

Interested in getting your Project Management Professional (PMP®) certification? Completion of these three classes will provide you with the 35 professional development units (PDUs) required to obtain your PMP Certification, and prepare you for the PMP exam. With these dynamic courses, taught by Andy Kaufman, a certified PMP trainer and author, you can make this the year that you become a certified PMP.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    2.50

PPRO 94 Project Management Simulation

This one-day simulation is for project managers preparing for certification, certified project managers seeking PDUs, or professionals responsible for managing projects who want to refresh their skills. This learning event provides a bridge from the typical classroom teaching to the application of learning and is a great follow-up to our project management series.

This course provides a case study-based project simulation that allows you to experience real-world application of project management techniques taught during our Essentials of Project Management and Advanced Project Management courses. Using case study and team-based simulation techniques, we emphasize the real-world application of project management techniques, from project kick-off to close out.

Add this class to the end of any of our other project management workshops to further develop your project management skills.

Typically Offered: Offered summer, fall & spring.

Offered Spring 2018: No

  • Subject:
    PPRO
  • Units:
    0.00


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