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Communication Skills

Nearly every job or business has an element of speaking, presentations, or sales. Learn to get your point across clearly and effectively with skill and confidence.

Spring 2018 Course Descriptions and Schedule Information

Course Prerequisites and Special Notes

These are instructor-led, online courses that cannot be accessed through Blackboard. Please email professionalworkshops@clcillinois.edu or call (847) 543-2615 for access information.

Other classes you may be interested in

Certificate in Business Writing

Discover the keys to successful writing for the workplace. Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.

Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals. Then improve your skills with editing and proofreading. Finally, discover what good journalists know. Learn how to write a news story, press release or other publicity notice that zings.

Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success.

Certificate includes the following courses (courses may also be taken individually)  –

Course Prerequisites and Special Notes

These are instructor-led, online courses that are accessible 24/7 and cannot be accessed through Blackboard. Email professionalworkshops@clcillinois.edu or call (847) 543-2615 for access information.

Interested in the Workplace Communication Certificate?

Email professionalworkshops@clcillinois.edu or call (847) 543-2615 for registration and access information.

Workplace Communication Certificate

Good communication in the workplace is more important than ever and critical to your career advancement and success. Discover a workable conflict management model, along with successful and practical conflict management strategies. Then, work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors and taking away new how-to skills that work. The certificate included the following courses, Conflict Management, Negotiation, Get What You Want, and is comprised of three areas: conflict management, negotiation skills and Using Personality Profiles to Improve Work Performance.

Certificate includes the following courses (courses may also be taken individually)  –

All classes are not offered every semester.