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Customer Service Training

Customer service is an essential skill in all industries. These classes can help you or your employees manage crucial interactions to consistently deliver great service.

Spring 2018 Course Descriptions and Schedule Information

Customer Service Series

The Customer Service Series combines the two classes "Keys to Customer Service" and "Extraordinary Customer Service" at a discounted price. Learn to improve your customer service skills to enhance your career skill set, improve productivity and increase your organization's success. You will also take away some extraordinary customer service techniques you won't find anywhere else.

PPRO 19 Customer Service Series - $245

Series includes the following courses (courses may also be taken individually) -

Course Prerequisites and Special Notes

These are instructor-led, online courses that cannot be accessed through Blackboard. Please email professionalworkshops@clcillinois.edu or call (847) 543-2615 for access information.

Additional Customer Service Courses:

All classes are not offered every semester.