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Female customer service professional working on the computer

Customer Service Training

Customer service is an essential skill in all industries. These classes can help you or your employees manage crucial interactions to consistently deliver great service.

Fall 2018 Course Descriptions and Schedule Information

Course Prerequisites and Special Notes

These are instructor-led, online courses that cannot be accessed through Blackboard. Please email professionalworkshops@clcillinois.edu or call (847) 543-2990 for access information.

All classes are not offered every semester.