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About the Medical Assisting Program

Video transcript

Deb Haasch: Hi, I’m Deb Haasch, and I am the department chair for the Medical Assisting program at the College of Lake County.

Student: My name is Kim, and I just started the medical assisting program this year, so I have only been in it for a semester, but so far it has been extremely exciting.

Student: I feel very confident that as soon as I finish this program I will be able to find a job right away. Not just because of Ms. Haasch, but because of the other resources that CLC provides.

Classroom demonstration scene:

Deb: There you go, there you go. Grab her from behind and slide her down to the ground.

Deb: The program is located at the Lakeshore Campus in Waukegan. It is a smaller campus, a little more intimate and the students tend to like it there because of that atmosphere.

Student: I’m used to the Grayslake campus, but this is nice because we are all dedicated to the same field. So when we’re in the hallways we just give each other a little wink and a little nudge like, “hey, we’re in the same program.”

Deb: The way we kind of work the course is there is a lecture and a lab component to it.

Student: I feel like doing the hands-on stuff really changes how you learn. It makes it a lot more real and you feel like you actually remember things after you leave the classroom.

Classroom demonstration scene:

Student voice: What size needle did we use on that injection?

Student voice: The little ones.

Deb: We try to have the students go to family practice clinics just because it gives them a well-rounded experience and it gives them the opportunity to practice most of their skills.

Student: Professor Haasch has been saying that a lot of the jobs come in family practice, so that way you get to work with kids and all different ages and I think that’s important to get that experience and to work with all different kinds of people rather than just focusing on one population.

Student: We all understand, like if we make a mistake, like it’s easy to correct somebody or you feel comfortable if somebody corrects you, it’s like “oh, OK.” We just feel very comfortable with each other this way.

Deb: We train the students basically to work in the administrative and the clinical aspects in a clinic setting.

Student: I like that it’s not just the medical skills. You learn the emotional aspects of it too, the empathetic aspects of it.

Classroom demonstration scene:

Student voice:  Make sure you put your hand there and feel for the chair. OK, go ahead and sit down.

Student: The instructors for the Medical Assisting program are very impressive. The ones that I have had so far all have bachelor’s, their nurses (degrees); they’ve worked in the field for so many years. They have real life stories to tell us, which it really kind of drives home the lessons that they teach. And I think that having instructors that have actually worked in the field is unbelievably important for your own learning.

Deb: What I find most rewarding is when I see the student’s growth from the time they come into the program; I usually have them from that first semester through externship, which is their last semester and I see that growth and that change in them as a person.