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Access and Disability Resource Center (ADRC) Frequently Asked Questions (FAQs)

1. What does ADRC do?

ADRC provides academic accommodations for students at CLC with documented disabilities, assuring an educationally accessible environment in which all students receive an equal opportunity to access services, programs and courses regardless of their disability.

2. I have a documented disability. How do I apply for accommodations?

3. I’ve been approved for extended time on my exams.  How does testing with accommodations work?

  • Make sure you have emailed your current Faculty Notification Letter (FNL) to your instructors. Students are required to get a new FNL from ADRC each semester. If you need an updated FNL for this semester, please contact us.
  • If you have questions or concerns regarding testing accommodations, please contact adrc_testing@clcillinois.edu
  • When you're ready to schedule your exam:
  • My exam will be taken in the Testing Center

  • My Exam is in Canvas and no proctoring is required

4. Question: I am approved for a notetaker. How does this work?

  • If you are approved for a notetaker, make sure you have emailed your current Faculty Notification Letter (FNL) and other attachments to your instructor.  If you haven’t yet received your current FNL this semester, please contact us.

     

  • Once your instructor receives your paperwork, they will read the notetaker announcement (forwarded with your FNL) in class or post in Canvas about the need for a notetaker. Feel free to remind your instructor if an announcement has not been made, or if the announcement needs to be made a second time.

     

  • Once a notetaker is assigned, we’ll arrange for the notetaker to send you notes via your CLC student email. 

     

  • Notetaking reminders:
    • Notetakers provide in-class lecture notes only.
    • Sometimes notes are already provided in Canvas by the instructor, so a notetaker is not needed.
    • Notetakers are not provided for online anytime classes.

 

If you have questions or concerns about notetaking, please email: adrc_notetaking@clcillinois.edu.

5. Question: What if I have an issue with my audio books?

If you have questions regarding audiobooks or Google Read & Write, please email Bob Blanchard: Rblanchard1@clcillinois.edu.

In addition, there are several free reader applications available for quick download, including Speak It and ChromeVox. (Search for a free download of these apps.)  If you require assistance getting this set up, please contact Art Flores: Aflores@clcillinois.edu.

6. Question: I am blind and use assistive software. What if JAWS or NVDA doesn’t operate?

7. Question: I am deaf or hard of hearing and have been approved for sign language interpreters, captioning, and/or CART services. How will this work?

If you are eligible for any of these accommodations and have questions or concerns (regarding sign language interpreters, CART services, or captioning) please email Karen Parra: Kparra@clcillinois.edu

8. Question: I have an ongoing health-related concern, and I have been approved for a flexibility accommodation. How do I handle this with my instructors?

Answer: If you are eligible for this accommodation and have sent your current paperwork to your instructor, ADRC encourages you to arrange a conversation with your instructor to discuss parameters of this flexibility accommodation. If you (the student) are uncomfortable initiating this process, or if the instructor feels that the proposed flexibility creates some concern for the integrity of the material, either should feel free to contact our office at adrc@clcillinois.edu. ADRC will gladly assist by arranging a meeting to facilitate this discussion.

9. Question: I need exams or Canvas materials read aloud to me and have been approved for audio format testing. How do I access this accommodation?

If you need access to audio format testing and have been provided a CLC subscription to Google Read & Write, this subscription should work remotely for exams and Canvas materials. If you need assistance with this, please contact Bob Blanchard: Rblanchard1@clcillinois.edu or Art Flores: Aflores@clcillinois.edu.

In addition, there are several free reader applications available for quick download, including Speak It and ChromeVox. (Search for a free download of these apps.) If you require assistance getting this set up, please contact Art Flores: Aflores@clcillinois.edu.

If you need audio format testing for an in-person exam (at a CLC Testing Center), contact our testing coordinator, Michalina Ostrander: adrc_testing@clcillinois.edu.

10. I have additional questions. How do I reach you?

Our team is generally available Monday – Friday from 7:30 am – 4:30 pm, except on holidays. Note that all CLC offices are closed Fri/Sat/Sun during Summer Session. Our office is located at the Grayslake Campus, room B171. You can email (adrc@clcillinois.edu) or call (847-543-2474).   We strive to respond to all inquiries within a business day. We look forward to hearing from you!