Tips for staying safe online

Students looking closely at smartphone

A CLC Connects Podcast

In this episode of CLC Connects, host Jessey Prugh discusses the importance of internet safety with Cybersecurity Director Byron Sosa and Computer Information Technology Instructor Eric Berkowitz, who specializes in cybersecurity, defense and machine intelligence.

Bryon and Eric share how to keep your information private online. They weigh the risks of convenience over safety and give tips for using certain technology.

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Transcript

This following podcast transcript was generated with help from artificial intelligence.

Jessey Prugh: Welcome to CLC Connects, the podcast that connects College of Lake County experts with you, providing advice, opinions, or tips on a variety of topics. With Cybersecurity Month right around the corner in October, I’m chatting today with Byron Sosa, Director of Cybersecurity, and Professor Eric Berkowitz, who specializes in cybersecurity, defense, and machine intelligence. Byron and Eric are here to help keep us safe online. Whether you're 15 or 80, there’s something for everyone to learn, so stay tuned.

Welcome, Byron and Eric. Thank you for joining us. Let’s talk about Cybersecurity Month—it’s coming up in October. When did it start?

Eric Berkowitz: Cybersecurity Month began in 2004, as part of post-9/11 security initiatives across the country, aiming to increase awareness about the importance of digital security and encourage people to take responsibility for their own online safety.

Byron Sosa: Yes, and I’d add that the timing is perfect, as it comes right before the holiday season, reminding people to stay vigilant, especially with more online shopping and transactions.

Jessey: Are the risks higher around the holiday season?

Byron: They can be, because cybercriminals know people are on vacation and possibly less vigilant. But really, threats are present year-round.

Jessey: What are hackers typically looking for, especially if I’m shopping online?

Eric: Hackers look for things you wouldn’t give them willingly—whether that’s personal information for privacy invasion or financial details for money theft. They use various tactics to find vulnerabilities you may not have protected.

Byron: Exactly. Hackers target anything of value, like usernames, emails, social security numbers, and credit card details, which they sell on underground markets.

Jessey: But I’m not wealthy—why would they be interested in my information?

Byron: You don’t need to be wealthy. If I steal your credit card information, I can make purchases on your account. If I get access to your email, I can potentially target your contacts with phishing attacks. There’s often more valuable data on your computer than you realize.

Jessey: If hackers get into my email, what’s the impact?

Eric: Your email can be the front door to your life—it connects to your bank, your broker, maybe even your Social Security updates. Many people stay logged into their email for convenience, but this convenience can become a vulnerability.

Jessey: What can I do to keep myself safe online, especially as an average user shopping online and connecting with friends?

Eric: First, treat your phone like a computer, because it is one. Avoid arrogance or cynicism about security—those attitudes make you vulnerable. Use tools like two-factor authentication, secure passwords, and log out when you’re not using accounts. These small steps can make a big difference.

Byron: And remember, you control what information you share. Just because an app asks for your birthday or address doesn’t mean you have to provide it. Be cautious with the personal information you put out there.

Jessey: How should I handle smart devices like Alexa or my Fitbit?

Byron: Use them wisely. For example, avoid discussing sensitive information near Alexa, and consider putting it on a separate Wi-Fi network for added security. With Fitbit, be mindful of your routine and protect your account with a strong password or multi-factor authentication.

Eric: Also, try going places without your phone from time to time. That’s one of the few ways to truly protect your location privacy.

Jessey: People often recommend using a VPN. What’s your take?

Eric: A VPN creates a secure, encrypted connection between your device and a server, but the security it provides depends on the provider. Many paid VPNs can filter out malicious sites, but it may not be worth it if you can set up similar protections on your own device.

Byron: Be cautious with free VPNs, as they often collect data to sell to advertisers.

Jessey: I hear a lot about “the cloud.” Is it safe to store my data there?

Eric: The cloud is a network of servers where your data is stored remotely. While companies like Apple or Google have security protocols, it’s wise to use strong passwords and two-factor authentication to protect your data.

Byron: If you prefer more control, consider using an external hard drive and disconnecting it from your computer after backups to avoid ransomware risks.

Jessey: What about the risk of identity theft? If my information is on the dark web, what should I do?

Eric: Identity theft is when someone misuses your data. If your info is on the dark web, minimize the risk by changing your passwords and updating your accounts to make your digital identity distinct from the compromised version.

Byron: Also, keep a close eye on your bank statements and credit reports to catch any suspicious activity early.

Jessey: What should teenagers and elderly people do to stay safe online?

Byron: Teens should use privacy settings on social media and avoid sharing too much personal information. For seniors, it’s crucial to keep an inventory of their accounts and consider designating someone trustworthy to manage their digital presence in case of illness or end-of-life situations.

Eric: As with all ages, basic security practices like strong passwords, multi-factor authentication, and regular account monitoring can go a long way.

Jessey: Thank you both for these insights!

Byron: Thank you.

Eric: Thank you.

Jessey: For more tips, join us at CLC for weekly informational sessions every Wednesday in October during Cybersecurity Month. You’ll find a sign-up link in the show notes. Thanks for listening!