General Office Expert Certificate
- Cost
- $2,847*
Master office processes & software
Boost your personal marketability with this 15-hour Office Professional certificate from College of Lake County. In just five classes, you learn to manage complicated office environments while also developing skills in Microsoft Excel, Word and PowerPoint. Upon completion, you’re ready to be a vital member of any office team.
What can you do with an Office Professional Certificate?
You’re a vital member of the team keeping a busy operation moving forward. You can succeed in roles such as:
- administrative assistant
- office manager
- business analyst
Highlights
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WIOA Program
Eligible for Workforce Innovation and Opportunity Act (WIOA)-awarded vouchers. -
Career Certificate
Earn a career certificate in 1 year or less to refine your skills into an in-demand career. -
Program Length: 1 Year
Full-time students finish in 1 year.
Career Outlook
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Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.
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Salary Levels
Take a look at the average annual or hourly earnings for this career in Lake and Cook Counties.
- Entry-Level
- $35,827
- Median
- $47,821
- Senior-Level
- $67,197
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
- Entry-Level
- $17.22
- Median
- $22.99
- Senior-Level
- $32.30
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
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Top entry-level education
Here’s a quick look at the most common degree levels people have in this career.
- High school diploma or less
- 20.7%
- Certificate
- 16.61%
- Some college
- 51.49%
- Associate Degree
- 9.24%
- Bachelor's Degree
- 1.96%
Lightcast educational attainment levels are the educational attainment percentage breakdown for a career (e.g. the percentage of people in the career who hold a bachelor degree vs. an associate degree).
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Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
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Salary Levels
Take a look at the average annual or hourly earnings for this career in Lake and Cook Counties.
- Entry-Level
- $36,214
- Median
- $51,289
- Senior-Level
- $77,045
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
- Entry-Level
- $17.41
- Median
- $24.66
- Senior-Level
- $37.03
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
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Top entry-level education
Here’s a quick look at the most common degree levels people have in this career.
- High school diploma or less
- 47.24%
- Certificate
- 20.79%
- Some college
- 4.72%
- Associate Degree
- 8.54%
- Bachelor's Degree
- 12.19%
- Master's Degree
- 6.52%
Lightcast educational attainment levels are the educational attainment percentage breakdown for a career (e.g. the percentage of people in the career who hold a bachelor degree vs. an associate degree).
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Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
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Salary Levels
Take a look at the average annual or hourly earnings for this career in Lake and Cook Counties.
- Entry-Level
- $34,817
- Median
- $42,008
- Senior-Level
- $53,754
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
- Entry-Level
- $16.73
- Median
- $20.19
- Senior-Level
- $25.84
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
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Top entry-level education
Here’s a quick look at the most common degree levels people have in this career.
- High school diploma or less
- 42.91%
- Some college
- 17.41%
- Associate Degree
- 28.07%
- Bachelor's Degree
- 11.61%
Lightcast educational attainment levels are the educational attainment percentage breakdown for a career (e.g. the percentage of people in the career who hold a bachelor degree vs. an associate degree).
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Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
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Salary Levels
Take a look at the average annual or hourly earnings for this career in Lake and Cook Counties.
- Entry-Level
- $31,883
- Median
- $39,719
- Senior-Level
- $67,419
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
- Entry-Level
- $15.33
- Median
- $19.09
- Senior-Level
- $32.41
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
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Top entry-level education
Here’s a quick look at the most common degree levels people have in this career.
- High school diploma or less
- 56.64%
- Certificate
- 0.43%
- Some college
- 13.21%
- Associate Degree
- 9.47%
- Bachelor's Degree
- 20.25%
Lightcast educational attainment levels are the educational attainment percentage breakdown for a career (e.g. the percentage of people in the career who hold a bachelor degree vs. an associate degree).
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Perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.
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Salary Levels
Take a look at the average annual or hourly earnings for this career in Lake and Cook Counties.
- Entry-Level
- $34,815
- Median
- $51,490
- Senior-Level
- $84,418
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
- Entry-Level
- $16.73
- Median
- $24.75
- Senior-Level
- $40.58
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
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Top entry-level education
Here’s a quick look at the most common degree levels people have in this career.
- High school diploma or less
- 52.49%
- Certificate
- 2.44%
- Some college
- 17.69%
- Associate Degree
- 13.12%
- Bachelor's Degree
- 10.86%
- Master's Degree
- 3.4%
Lightcast educational attainment levels are the educational attainment percentage breakdown for a career (e.g. the percentage of people in the career who hold a bachelor degree vs. an associate degree).
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Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
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Salary Levels
Take a look at the average annual or hourly earnings for this career in Lake and Cook Counties.
- Entry-Level
- $33,819
- Median
- $46,038
- Senior-Level
- $68,560
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
- Entry-Level
- $16.26
- Median
- $22.13
- Senior-Level
- $32.96
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
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Top entry-level education
Here’s a quick look at the most common degree levels people have in this career.
- High school diploma or less
- 54.76%
- Some college
- 17.36%
- Associate Degree
- 13.67%
- Bachelor's Degree
- 14.22%
Lightcast educational attainment levels are the educational attainment percentage breakdown for a career (e.g. the percentage of people in the career who hold a bachelor degree vs. an associate degree).
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Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
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Salary Levels
Take a look at the average annual or hourly earnings for this career in Lake and Cook Counties.
- Entry-Level
- $30,055
- Median
- $38,819
- Senior-Level
- $60,275
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
- Entry-Level
- $14.44
- Median
- $18.66
- Senior-Level
- $28.98
Lightcast earnings figures are based on OES (Occupational Employment Statistics) data from the BLS (Bureau of Labor Statistics) and include base rate, cost of living allowances, guaranteed pay, hazardous-duty pay, incentive pay (including commissions and bonuses), on-call pay, and tips.
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Top entry-level education
Here’s a quick look at the most common degree levels people have in this career.
- High school diploma or less
- 58.68%
- Some college
- 30.18%
- Associate Degree
- 11.14%
Lightcast educational attainment levels are the educational attainment percentage breakdown for a career (e.g. the percentage of people in the career who hold a bachelor degree vs. an associate degree).
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Need help?
Your College & Career Navigator (CCN) helps you
- complete the admission process
- choose an academic program
- enroll in first-semester classes
- get access to helpful resources
Recommended Pathway
This pathway serves as a guide for students to complete the degree or certificate assuming full-time enrollment (registered in 12 or more credit hours per semester) with Semester 1 typically representing a Fall term. Students are strongly encouraged to meet with their College and Career Navigator (CCN) to identify coursework that will meet degree requirements based on individual academic goals. For a more inclusive list of course options, see the college catalog.
*Cost is estimated based on recommended pathway credit hours. This includes in-district tuition and other fees, such as books and materials before financial aid is applied, as well as grants, loans or scholarships. There are many opportunities for financial assistance at CLC. Learn more about Cost of Attendance.
Administrative Management and Technology at CLC
Get the bigger picture
A certificate is just one possible way to study Administrative Management and Technology. Get the bigger picture—degrees, credentials, and extra options.
View the Administrative Management and Technology program overview
Frequently asked questions
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You learn practical skills to help you manage a busy workplace. Classes focus on Microsoft Office applications (Outlook, PowerPoint and Word) while helping you develop vital verbal and written communication skills.
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With the solid education and skills foundation built through this program, the sky’s the limit. You can excel at jobs like administrative assistant or office manager. You may even decide to continue your education and pursue a 2-year (associate) degree followed by a 4-year (bachelor’s) degree. With additional education and on-the-job training, you’re ready to move up the management ladder.
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Your instructors are there for you each step of the way. You learn in small class sizes, which allows you to connect with your classmates and instructors in engaging and rewarding ways. You can use those connections to find jobs and build a robust professional network.
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This program is not offered in an online format. Some courses are offered online in certain semesters. The schedule and delivery mode vary from semester to semester.
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